Responsible gambling

Responsible Gaming at Big5 Casino

At Big5 Casino, we are committed to promoting responsible gaming practices among our players. We believe that everyone should be able to enjoy online gambling in a safe and enjoyable way.

To support you in your gaming journey, we have implemented several tools and features designed to promote responsible gaming:

• Deposit Limits: You can set deposit limits for yourself, ensuring that you do not spend more than you intend.
• Loss Limitation: Set loss limitations on the amounts you are willing to lose during a single session or within a specific timeframe.
• Wagering Caps: Define wagering caps per day, week, or month to control your betting activities.
• Cooling-Off Periods: Activate cooling-off periods to take a break from playing and come back when ready. This can be done for 24 hours, 72 hours, or even up to 6 months.
• Permanent Self-Exclusion: If you feel the need to step away from online gaming permanently, you can opt for self-exclusion, which will prevent access to your account during a specified period of time.

Session Reminders and Reality Checks

To promote healthy gaming habits and raise awareness about potential issues related to excessive gaming:

• Time Spent Playing: Keep an eye on the amount of time spent playing, helping you maintain balance in other areas of life.
• Net Result Display: Regularly check your net results, enabling informed decision-making regarding your betting activities.

Accessing Support

In addition to our online tools and features, Big5 Casino encourages seeking professional assistance from organizations specializing in responsible gaming and addiction support.

For a list of reputable resources providing confidential advice and guidance for individuals concerned about their gaming habits or those experiencing harm due to excessive gaming:

• Visit our Responsible Gaming page within the website
• Contact our customer support team via live chat, email, or phone